AGB
Here is the translation of the provided text into proper English:
Three years ago
Updated
General Terms and Conditions
Scope
The following General Terms and Conditions apply to all orders through our CleanFoods online shop by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legally capable partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.
These terms and conditions also apply to future business relationships with entrepreneurs, without the need for us to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to them.
Contractual Partner, Conclusion of Contract
The purchase contract is concluded with The CleanFoods Company B.V.
By listing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by email.
Name: The CleanFoods Company B.V. Address (unchanged): Westzanerdijk 309-B, 1507AH, ZAANDAM General Email: info@cleanfoodscompany.com Invoice Email: billing@cleanfoodscompany.com Chamber of Commerce Number: 63062690 VAT Identification Number: NL855075983B01 IBAN: NL84 INGB 0007 0891 11
Contract Language, Storage of Contract Text
The language available for the conclusion of the contract is German.
We store the contract text and send you the order data and our terms and conditions by email. For security reasons, the contract text is no longer accessible via the internet.
Delivery Conditions
In addition to the stated product prices, shipping costs will be added. Details on the amount of shipping costs can be found in the offers.
We only deliver by shipping. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.
Payment
In our shop, the following payment methods are generally available:
- Advance payment
If you choose the payment method advance payment, we will provide you with our bank details in a separate email and deliver the goods after receiving the payment.
- Giropay
Giropay is an online payment method offered by over 1,500 banks and savings banks. Based on online banking with PIN and TAN, it enables payment by online transfer – simple, fast, and secure.
- Cash on delivery (Klarna)
From the invoice date, you have 14 days to settle your invoice. You only pay when you have received the goods. The invoice will be sent by email, 14 days after the order. When paying with Klarna, we are not involved in verifying this transaction. If, for any reason, payment with Klarna is not accepted, you can contact Klarna, as we are not involved. You can reach them at https://www.klarna.com or by phone at +49 221 66950100.
- Credit card (American Express, MasterCard, Visa)
By placing the order, you simultaneously provide us with your credit card details.
After legitimizing yourself as the legitimate cardholder, we immediately request your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company, and your card is charged.
- PayPal
In the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data, and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction is carried out by PayPal immediately afterward. Further information will be provided during the ordering process.
Retention of Title
The goods remain our property until full payment is made.
For entrepreneurs: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale - regardless of any connection or mixing of the reserved goods with a new item - to us in advance, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations.
Transport Damage
For consumers:
If goods are delivered with obvious transport damage, please complain about such defects as soon as possible to the delivery agent and contact us immediately. The failure to make a complaint or contact has no consequences for your legal claims and their enforcement, especially your warranty rights. However, it helps us to assert our own claims against the carrier or transport insurance.
For entrepreneurs:
The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarder, the carrier, or another person or institution designated to carry out the shipment. For merchants, the examination and complaint obligation regulated in § 377 of the German Commercial Code (HGB) applies. If you fail to make the notification specified there, the goods are considered approved unless there is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.
Warranty and Guarantees
The statutory warranty rights apply. Information on any additional guarantees and their precise conditions can be found with each product and on special information pages in the online shop.
Code of Conduct
We are subject to the following codes of conduct:
Trusted Shops http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/.
We are willing to participate in out-of-court dispute resolution before a consumer arbitration board.
The competent authority is the General Consumer Arbitration Board of the Center for Arbitration e.V., Strasbourg Strasse 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.
Final Provisions
If you are an entrepreneur, German law applies, excluding the UN Sales Convention.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.