Payment methods

Payment

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Available payment methods

  • Paypal
  • American Express
  • Maestro
  • Sofort
  • Giropay
  • Mastercard
  • Trustly
  • EPS
  • VISA
  • credit card
  • Bank transfer (payment within 5 days)
  • Klarna - On account (2 euro)

All amounts in our store include the statutory value added tax.

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How does Klarna work?

Klarna is a payment service provider that handles the invoicing for us.

You will therefore first receive the goods and have 14 days to pay the invoice directly to Klarna. You will receive the invoice by email as soon as we send your parcel. If you still have questions about your invoice, please contact Klarna directly.

Klarna will send you an access link that you can use to call up your invoice. This is not a permanently created customer account, but a temporary access.

Alternatively, you can contact Klarna customer support by phone:

+49 221 669 501 00.

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Bank transfer

If you choose to pay by bank transfer, you will receive an email with all the information you need to complete the transfer.

This is how the bank transfer works step by step

  1. Select bank transfer as your payment method
  2. Check your details again and click on Buy
  3. A new window will open with all the information you need for the transfer

Note⚠️ Please transfer the amount due within 5 days. Otherwise your order will be automatically canceled.

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Payment failed or rejected

Have you paid, but you're not sure if your payment was successful? First check whether the money has been transferred from your bank account. If this is not the case, you can place your order again.

Has the money been transferred but you have not received an order confirmation? We advise you to wait a while. It can take a while for us to receive payments and send you the confirmation of your order. Please check the order form to see if you have entered the correct e-mail address. If the e-mail address you entered is correct and you have not received confirmation of your order, please contact our customer service.

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Discount code

Once you have filled your shopping cart, you can use your discount code.

1) Click on Apply voucher code

2) Enter your discount code and click on Apply discount. The amount will be displayed directly in the summary!

❗You can only use one code per order❗